How is the response time and response rate calculated for messaging my business?
Response time and response rates are displayed to help set expectations for users who want to message you. We show a median time and percentage of response over the last 30 days.
Recognizing Scams Impersonating Yelp
Learn how to recognize scams attempting to impersonate Yelp.
What are the guidelines for the "From the Business" information?
Learn the guidelines for submitting information about your business beyond the general contact information - including Specialties, History, and Meet the Owner/Manager.
What is Yelp’s review solicitation penalty?
Learn about what Yelp's review solicitation penalty is, and what causes it.
What if I forget my password to log in to the Yelp Guest Manager app?
We recommend resetting your Yelp Guest Manager password on the app, or calling our support team to reset it for you.
What are the available resources for help and training for Yelp Reservations?
Read more about the available resources and contact information for all of your Yelp Reservations questions.
How do I find and purchase a Yelp Deal?
Search the site or app to find businesses offering a Yelp Deal, and learn the steps to purchase it.
What are the guidelines for redeeming a Yelp Deal?
Some general things to keep in mind when trying to redeem a Yelp Deal. Learn the rules about the location, expiration dates, partial redemption, etc.
How do I connect my Restaurant Loyalty Accounts to Yelp Waitlist?
Members of applicable restaurant loyalty programs can link their loyalty accounts to Yelp and receive loyalty credit for their restaurant visits.
How do I share the reviews I've written?
For Yelpers: learn how to share your reviews by sending them directly to a friend or by posting them on Social Media, e.g. Twitter or Facebook.
