Yelp Accessibility Statement
We aim to make Yelp available and accessible to as many people as possible, including people with disabilities
How do I track which customers redeem vouchers for my Yelp Deal?
Learn how to mark your customers' vouchers as redeemed.
How is the response time and response rate calculated for messaging my business?
Response time and response rates are displayed to help set expectations for users who want to message you. We show a median time and percentage of response over the last 30 days.
Recognizing Scams Impersonating Yelp
Learn how to recognize scams attempting to impersonate Yelp.
What are the guidelines for the "From the Business" information?
Learn the guidelines for submitting information about your business beyond the general contact information - including Specialties, History, and Meet the Owner/Manager.
What are the various note fields for Yelp Reservations and who can see them?
There are a lot of places to enter notes within Yelp Reservations – some are for your guests and others for your staff. Read more for a full breakdown.
What if I forget my password to log in to the Yelp Guest Manager app?
We recommend resetting your Yelp Guest Manager password on the app, or calling our support team to reset it for you.
What are the available resources for help and training for Yelp Reservations?
Read more about the available resources and contact information for all of your Yelp Reservations questions.
How do I find and purchase a Yelp Deal?
Search the site or app to find businesses offering a Yelp Deal, and learn the steps to purchase it.
What are the guidelines for redeeming a Yelp Deal?
Some general things to keep in mind when trying to redeem a Yelp Deal. Learn the rules about the location, expiration dates, partial redemption, etc.
