Factual attributes are attributes that are based on facts, for example, whether a business accepts credit cards, provides compostable containers, offers takeout/delivery or if the business owners are Black-owned or Women-owned. Most factual attributes are voted on by Yelpers, but some factual attributes can only be activated by business owners who have claimed their business.
Subjective attributes or opinion-based attributes are voter based by Yelpers and cannot be set by the business owner. These are typically attributes that are based on Yelpers’ subjective opinions about, for example, a business’ price range, ambiance or noise level.
Instructions for:
Yelpers: You can only submit votes for the available attributes of a business when you review or check-in. Once you’ve done either of these, the voting options will appear.
Business Owners: You can set factual attributes from your Yelp for Business account by going to Business Information then selecting the attributes you want to add under the Amenities and More section.