Instructions for:
Yelpers & Business Owners
When reporting substantial business changes on www.yelp.com, the Yelp App or on the Yelp for Business app, these should be explained in the Additional Context/Notes section at the bottom of the page/app to help our moderators process your request.
Please note that business owners cannot suggest these changes from biz.yelp.com; please use the Yelp for Business app to report substantial business changes or follow the instructions for www.yelp.com below.
From the website (www.yelp.com)
- Find the business page you'd like to update
- Click the Suggest an edit link:
- If applicable, check the Business Closed or Moved box (other changes can be specified in the Additional Context field):
- Enter as much info as possible in the Additional Context field: This will help our moderators verify the changes more promptly, e.g. a link to a Facebook post, tweet, article, blog post, etc. For example, "The business has closed - look at their website: www.samplebiz.com"
- Click Submit Changes
From an iPhone/Android
- Find the business page you'd like to update
- Tap Suggest an edit. You can also tap the More Options icon (3 dots) then tap Suggest an edit from the listed options
- If reporting a closure, toggle the Permanently closed? switch at the top to Yes. Other changes can be specified in the Notes field.
- Enter additional info in the Notes field: This will help our moderators verify the changes more promptly, e.g. a link to a Facebook post, tweet, article, blog post, etc. For example, "The business has closed - look at their website: www.samplebiz.com"
- Tap Done after adding your note
- Tap Submit
From the Yelp for Business app
- Tap Biz Info in the bottom navigation bar (or tap More/the sidebar menu and then Biz Info)
- Scroll down to the bottom and tap Mark Business as Closed
- Use the toggle switch to Close Temporarily if your business is closed for a limited period of time (e.g. for a renovation) or tap Close Permanently if your business is permanently closed
- Provide additional details so our moderators can verify the change
- Tap Save (temporary closure) or Request Closure (permanent closure)